Terms Of Service

This website is operated by PELLOPS, a proprietorship business registered under the name pellops, having its registered office at Building No. 38, Nandini Bunglows, Near D-Mart Road, Mota Varachha, Surat – 394101, Gujarat, India.

Throughout the site, the terms “we”, “us” and “our” refer to PELLOPS. PELLOPS offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

We reserve the right to update or change any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Continued use of the website constitutes acceptance of changes.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

You must not transmit viruses or any destructive code. Any breach of these Terms will result in immediate termination of Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission from PELLOPS.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete or current. Any reliance on site material is at your own risk.

We reserve the right to modify site contents at any time without obligation to update information.


SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any modification, price change, suspension or discontinuance.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. Returns are subject to our Return Policy.

We have made every effort to display product colors accurately. We cannot guarantee display accuracy on all screens.

We reserve the right to limit sales by person, region or jurisdiction, and to discontinue any product at any time.

We do not guarantee that product quality will meet your expectations or that service errors will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. If we change or cancel an order, we may notify you using the contact details provided.

You agree to provide accurate purchase and account information and update it when necessary.

For details, review our Returns Policy.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Any use of optional tools is at your own risk.

Future features or tools added to the site shall also be subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external sites. PELLOPS is not responsible for third-party content, policies, or services.


SECTION 9 – USER COMMENTS AND FEEDBACK

If you submit ideas, feedback, or content, you agree that we may use, edit, and publish them without restriction or compensation.

You agree your submissions will not violate any third-party rights or contain unlawful material.


SECTION 10 – PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and cancel orders if information is inaccurate, without prior notice.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, spreading malware, collecting data of others, or interfering with security features. Violation may result in termination of access.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

All products and services are provided “as is” without warranties of any kind.

In no case shall PELLOPS or its representatives be liable for any indirect, incidental, punitive, or consequential damages arising from use of the service or products.

Where liability limitation is restricted by law, liability shall be limited to the maximum permitted extent.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless PELLOPS and its associates from any claim arising from your breach of these Terms or violation of any law.


SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, remaining provisions shall continue in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us. We may terminate access without notice if you fail to comply with any term.


SECTION 17 – ENTIRE AGREEMENT

These Terms and related policies constitute the entire agreement between you and PELLOPS, superseding any prior agreements.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of India. Jurisdiction shall be Surat, Gujarat, India.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.